One of the ways that Terry can tell that I am stressed is the deep furrows between my eyes. They become even deeper when I am concerned or upset about things happening in my life, either to me or around me. The furrows are a reminder of where I come from and who I came from. My Nonna had them as did my father, interchangeable, each like the others. They are a good barometer for my emotional health. The happier I am, the less noticeable they are. Caitlin has them, too, and I’m sure she’ll thank me later! I wear them with honor now, although I admittedly try to diminish them when at all possible. Like through conflict resolution.
We had a speaker, Jay Rothman, President of Aria Group, Inc., join us this past Thursday evening at Living Well Spine Center to share information regarding conflict resolution. He is world-renowned. Peace treaties, middle east conflicts, inner city struggles… all a very big deal. Ultimately, whether it’s countries or persons, what it gets down to, according to Jay, is the individuals involved. What is inside of each and every one of us. Being able to set aside pride and self-righteousness for the good of the relationship whether it is husband and wife, mother and daughter, boss and employee, doctor and patient, or kings and presidents, resolving conflict requires truly seeing things from another person’s perspective, to respect another opinion, whether it be in general, as another human being, or as specific as the man that you fell in love with, and deciding that this is an opportunity to find out more about yourself… what makes you who you are. Studies show that conflict of any kind whether it is with a spouse, child, or a neighbor, can result in bad habits, high blood pressure, overeating, and angina, not to mention the unnecessary wrinkles. A Danish study revealed that there is a three-fold risk of angina when in a tense relationship with an intimate partner, troubled relationships with children elevated the danger two times and conflict with a neighbor presented a 1.6-fold higher risk. As you begin to dismantle the conflict, the anger, which has prevented you from loving fully and completely, will slowly dissolve, which will give both parties an equal opportunity for spiritual growth and for living well.
Here are 7 steps to resolving conflict so that you may LIVE WELL:
1. Acknowledge it! Conflict is a normal part of life because we are all created in unique and special ways, therefore we think in unique and special ways which sometimes do not match.
2. Face it! Set aside PRIDE, FEAR, and STUBBORNNESS and face up to resolving the conflict.
3. Consider it! Not just with praying, thinking or forgetting about it. But do pray and consider these things:
a. Of the 3 major reasons for anger, hurt, frustration and fear, which one of those has caused you to be angry?
b. What is your desired outcome?
4. Approach it! Go directly to the person involved first!
5. Sensitize it! Talk privately, gently, thinking in terms of how you would want to be approached about an issue. Remembering the wise words of Solomon in Proverbs 15:1, “A gentle answer turns away wrath, but a harsh word stirs up anger.”
6. Communicate it!
a. Describe clearly what you observed or felt. (Example: “You didn’t listen.”)
b. Give an explanation of how it hurt you. (Example: “My opinion didn’t matter to you.”)
c. Explain what the consequences have been like for you. (Example: “I feel resentful”, or “I feel like smacking you when you treat me like that.”)
d. Be specific about what you would like in the future, how you would like this behavior to change. Although an apology is a good start, changing implies that there will a difference, so be sure to state exactly what you would like to see happen in the future.
7. Reconcile it! If the goal is to restore the relationship, then there is no longer a need to prove who was right, or to retaliate against anyone, or to avoid interaction with them. To restore the relationship, you must remember that “conflict is inevitable, resentment is optional, and resolution is up to you.”
As illustrated in James 3:17-18, “…wisdom that comes from heaven is first of all pure: then peace-loving & considerate, submissive, full of mercy & good fruit, impartial & sincere. Peacemakers who sow in peace raise a harvest of righteousness.” By keeping those guidelines in mind, seeing things through God’s eyes, and protecting the good of the Kingdom, and by seeking the optimal desired outcome according to biblical standards as the foundation will allow both parties to ultimately succeed!
Live Well,
Lisa
P.S. Oliver said that things are very conflict-free around here, especially when the man is saying things like, “yes, honey”, “whatever you think is best, dear”, and “it’s completely up to you, beautiful wife”! Oliver is one perceptive bird!!